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Planned ARIN Online Functionality

Table of Contents

Planned Functionality - Projects Underway

ARIN's goal is to allow individuals and organizations to manage their ARIN records, requests, and correspondence online. We encourage everyone to establish an ARIN Online account and utilize the active features as we continue to develop and add features incrementally. As new features are added to the system, we will retire existing legacy systems that provide duplicate services. As part of this initiative, we are reviewing our processes in order to improve our customer service.

The tables below outline the software functionality we are currently working on, functionality existing today in ARIN Online, and additional functionality and other new services awaiting implementation. Together these lists provide a general overview to give a sense of the scope of this project.

We appreciate your patience and look forward to your input as we continue to develop these improvements.

Note: For a list of already-implemented ARIN Online Functionality, visit the ARIN Online Functionality page.

Planned Functionality - Projects Underway
Feature Description
Suggestion 2011.21

ARIN Online/Website Interface/usability improvements

Conduct user interface/usability assessment on ARIN's entire website including ARIN Online. Implement suggested changes as needed.
Suggestion 2012.20

Remove result limit for Whois-RWS child network queries

Allow for more than 256 results for a RESTful query of network children (e.g. Whois SWIPs for a parent netblock).

Suggestion 2013.29

Improve ARIN Online Form Time-Out Behavior

Improve the handling of timed out ticket forms

Engineering Projects Awaiting Prioritization

In addition to the planned functionality, ARIN keeps track of community and internal recommendations for new services and improvements. These items await prioritization, planning, and approval before work can commence. ARIN encourages community input on future upgrades and services. To that end ARIN plans to have a session during each ARIN meeting to go over a list of both planned and unplanned activities. This information gleaned from this community feedback session will be used as feedback for ARIN management to help prioritize future work.

Engineering Projects Awaiting Prioritization
Project Name Description
Bulk Billing Management
  1. On the PAYMENTS & BILLING page, show the current billing status for each Org ID linked to an individual ARIN Online account and, if applicable, amount due.
  2. Add an invoice history and account status report for all linked Org
    IDs.
  3. Provide a mechanism for updating the billing information for all Org IDs linked to an individual ARIN Online account.

Integration of Internet Routing Registry with ARIN Online

Suggestion 2008.14
Suggestion 2014.30
Suggestion 2015.3

Integrate IRR functionality into ARIN Online to allow one application to be used for the management of both registry and routing data. The current standalone system is based off of email templates. If integrated, the system could have a web interface beyond the existing email template system. Learn more about the current IRR. NOTE: This project is currently in review with the Services Working Group.
Suggestion 2011.17 Define access restrictions for APIs

For the RESTful interface, develop functionality to define access restrictions for each API generated. These restrictions should allow the registrant to specify exactly which RESTful (and therefore template) actions may be performed using the key (including separation of read and write access for each type of modification). In addition, allow users to limit an API key to perform actions on behalf of a specific POC, rather than all POCs to which the ARIN online account is linked.

Suggestion 2013.16 Association of Multiple Networks With A Customer Allow multiple "network" objects to be associated to a single "customer" object in the Whois-RWS database.
Suggestion 2013.22 Sunsetting of RWhois Support

1) Make ARIN's existing RESTful directory Service compliant with the RDAP IETF standard.
2) If there is community demand, ARIN will create a public domain implementation of a stand-alone RDAP server. This package can then be used as a replacement of Rwhois for those ISPS that currently run Rwhois.

Suggestion 2013.28 POC Validation Message Removal Upon Validation POC Validation Messages in ARIN Online "Message Center" should be removed automatically once the POC is validated.

Alternative RPKI-like Services

(Will be reconsidered )

Improvements to RPKI by looking at alternative technologies or improvements to the existing standards-based system that was developed by the IETF. Currently ARIN is a consumer of these standards. This project would be a research assignment, which would allow ARIN to show thought leadership within the IETF.

Suggestion 2013.2 : Enable Use of Extended Characters in Records Allow for the use of non-English international characters such as accents.
Suggestion 2015.18 : Sort Order For Utilization reports from RESTful Whois Improvements to the sort order on IP addresses on Whois-RWS responses.
Suggestion 2015.20 : Marking ARIN Online Messages as Read Mark messages in the ARIN Online message center as read when they have been acted upon, even if from another source.
Suggestion 2016.02 : Minor UI improvements to ARIN Online Review ARIN Online and make usability improvements including the reduction of repetitive steps.
Suggestion 2016.03 : Provide Web UI for RDAP Provide WebUI to RDAP directory services, including a format that is easily readable for human queries. This would allow an easy and quick search of the registry without having to install a client.
Suggestion 2016.06 :
Add PO Field to Invoices in ARIN Online
Add an optional field for PO numbers on the Modify Payments and Billing page in ARIN Online that would populate the PO field on ARIN invoices. Adding this field (as optional information) so it would populate the PO# on the invoice would enable companies using PO#s to streamline their payment process to ARIN.
Suggestion 2016.08 :
List All Related Unvalidated POCs
When a POC validation email is sent, both in the email and on the landing page for that reminder email, list any other unvalidated POCs as a way to be reminded of outstanding actions to be taken.
Suggestion 2016.11 :
Improvements to RESTful Web Services
Improve our RESTful Web Services so the community can see all the records they have access to for their customers via their API key.
Suggestion 2016.09 :
Include date since last response in POC Report
Update schema of "Report Of Resources With No Valid Contacts" to include the date since last response. For parties performing analysis to help maintain registry accuracy, this information will be helpful when communicating with their customer base.
Suggestion 2016.12 :
Interactive Fee Calculator
Make the Fee Calculator interactive so adding OR AND removing resources would show the estimated changes to fees.
Suggestion 2016.13 :
ARIN Elections – Statements of Support Improvement
Bring back the number of statements/comments visibility next to candidate names in Big Pulse.
Suggestion 2017.1 :
Two-factor functionality improvement
Add "remember this computer for 30 days" functionality to 2-factor authentication. Specifically, allow me to request/accept a browser cookie which will allow me to log back into ARIN online on a 2-factor authenticated account with only username/password. This cookie will become ineffective after 30 days of clicking the checkbox.
Suggestion 2017.2 :
Improved Notification Emails
Modify the messaging ARIN sends to confirm the removal of a Point of Contact (POC) to also include information about the Organization Identifier (ORG ID) from which it is being removed.
Suggestion 2017.3 :
Allow Multiple Primary Billing Contacts
Increase the number and type of billing contact options associated with ARIN services for organizations.
Suggestion 2017.5 :
Add Details to Annual Invoices
Itemize the specific resources which are included in invoices, don't just put size category, to help smooth interactions between the business and technical side of organizations.
Suggestion 2017.7 :
Replacement of Jabber for Remote Participation
Replace the use of Jabber at ARIN meetings with a more modern chat application to allow more people to remotely participate in ARIN meetings.
Suggestion 2017.8 :
Chat button for ARIN.NET website
Provide a live chat button on the ARIN web site during business hours which allows people having difficulty with registration services or navigation of the web site to get live online help.
Suggestion 2017.9 :
Changes to IP Address Widget
On the main page of www.arin.net, show both IPv4 and IPv6 addresses in the "Your IPv[46] address is" field to dual stacked hosts, with a background color change and explanatory text to indicate a warning when the client appears to be coming from a single stacked IPv4 host.
Suggestion 2017.12 :
Remove phone number as a required field in ACSP Submission
On the form to submit a suggestion via https://www.arin.net/public/acsp/index.xhtml, remove collecting of phone numbers as a required field and provide an explanation about how the information provided will be used.
Suggestion 2017.13 :
Sorting of Allocations / Assignments by org-id in ARIN Online
In ARIN Online, in "View and Manage Your Networks" off of the dashboard, allow for sorting of allocations / assignments by org-id. This allows users to see allocations together without having to go to Your Account select Organizational Identifiers and then select the org-id.
Suggestion 2015.15 :
Improvements to SSL Security for whois.arin.net
Improve the SSL security for whois.arin.net by tweaking the Diffie-Hellman (DH) key exchange parameters and make regular checks of ARIN's SSL connection.

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