ACSP Suggestion 2020.14: Send Invoices Earlier
Suggestion
Author: Kathleen Hunter
Submitted On: 25 August 2020
Description: Large providers commonly run into an issue with finance departments/automated check and practices where it takes up to 90 days to pay off a large invoice once a real invoice is received. Estimate invoices are considered invalid. When specifically asked if an invoice can be sent earlier than the standard “invoicing” time, staff has stated that it cannot be done. Organizations would like to pay things on time, but for some larger scale invoices, it takes longer to get it cleared through executives and finance. Some in the community are asking to have the invoices sent out earlier so they can be paid on time/by their due date.
Value to Community: ARIN finance will be paid on time/this gives community members time to work with their finance departments and executives in large scale environments. This is especially useful during this COVID period where many people are not in a standard office environment and normal signatures are much harder to get.
Timeframe: Not specified
Status: Closed Updated: 28 September 2020
Tracking Information
ARIN Comment
09 September 2020
Thank you for your suggestion, numbered 2020.14, upon confirmed receipt, asking that ARIN send invoices earlier to allow organizations to get through their internal processes so that they can pay on time.
Per the current procedures documented on our website, we do send the original invoice to the Billing Contact of record 60 days in advance. However, we understand that some organizations need more than the 60 days provide to complete their organizations internal approval processes, and we intend to make improvements that will allow Organizations to receive their invoices 90 days in advance to address this problem. We are currently determining the best way to implement this change in our systems.
This suggestion will remain open until implemented.
ARIN Comment
28 September 2020
Thank you for your suggestion, numbered 2020.14, upon confirmed receipt, asking that ARIN send invoices earlier to allow organizations to get through their internal processes so that they can pay on time.
We recognize that due to the amount of the annual fees for 4x and 5x sized organizations, that additional processing time may be needed to complete payment for their annual fees. We have established an internal process to allow for earlier sending of invoices for interested organizations. Organizations in these two categories who want earlier invoices can contact Financial Services one time to make that request and we will update our internal systems to force earlier annual invoicing for that organization.
Because these customers will be accommodated at their request, we consider this suggestion completed. Thank you for your participation in the ARIN Consultation and Suggestion Process.