ACSP Suggestion 2020.5: Service Availability Page
Suggestion
Author: Anonymous
Submitted On: 10 February 2020
Description:
ARIN should create and maintain a publicly available status page for their services. This status page should reflect the current operational status of ARIN’s services including but not limited to ARIN Online, all aspects of RPKI, Whois, RDAP, IRR, Regrws, hostmaster email, DNS, and all aspects of OTE.
Ideally, the status page would reflect each service component individually with a colored indicator such as red for complete service outage, yellow for service degradation, and green for service operating normally.
Additionally, the status page should link to publicly available post-incident reports.
Value to Community: As ARIN has both planned and unplanned outages, a status page provides the community which is dependent on ARIN for technical services a quick method to determine information necessary for troubleshooting operational issues, especially during non-business hours when ARIN plans most of its scheduled maintenance. This status page would also provide the community transparency into ARIN’s technical operations, earning trust and building confidence for those dependent on ARIN for their technical needs.
Timeframe: Not specified
Status: Closed Updated: 07 April 2021
Tracking Information
ARIN Comment
26 February 2020
Thank you for your suggestion, numbered 2020.5 on confirmed receipt, asking that we create and maintain a public page that provides the status of our services. We agree this would be beneficial improvement and will place it on our list of future improvements so that it can be prioritized.
Thank you for participating in the ARIN Consultation and Suggestion Process. Your suggestion will remain open until implemented.
7 April 2020
Thank you for your suggestion, numbered 2020.5 on confirmed receipt, asking that we create and maintain a public page that provides the status of our services.
We announced the availability of this page on 5 April 2021 and it can be found at https://arin.statuspage.io/ Because this work is completed, we are closing this suggestion. Thank you for participating in the ARIN Consultation and Suggestion Process.